{"id":2202,"date":"2018-10-10T14:51:58","date_gmt":"2018-10-10T12:51:58","guid":{"rendered":"http:\/\/barcelonaguest.webhotel.tech\/?page_id=2202"},"modified":"2018-12-14T16:28:46","modified_gmt":"2018-12-14T15:28:46","slug":"fqs","status":"publish","type":"page","link":"https:\/\/barcelonaguest.com\/en\/fqs\/","title":{"rendered":"FAQS"},"content":{"rendered":"

FAQS<\/h1><\/h1><\/div>
<\/div>
<\/div><\/div>
<\/div>

<\/i><\/i><\/span>WHERE DO I PICK UP THE KEYS?<\/span><\/a><\/h4><\/div>
\n

We will meet you at the address of the apartment (Consell de cent 221). <\/span><\/p>\n

Remember that it is very important that you answer the email that we will send you asking for your time of arrival, because at that time we will be waiting for you at the apartment.<\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>DO I HAVE TO BRING SHEETS AND TOWELS?<\/span><\/a><\/h4><\/div>
\n

No, you do not need to bring them. There are sheets and towels in the apartment for all the guests.<\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>WHAT TIME CAN I CHECK IN AND WHAT TIME DO I HAVE TO CHECK OUT?<\/span><\/a><\/h4><\/div>
\n

Check-in is from 15:00 and check-out is before 11:00.<\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>HOW DO I PAY?<\/span><\/a><\/h4><\/div>
\n

The 50% of the total will be charged to your card once we receive your reservation. The other 50% has to be paid when you check-in, in cash or by credit card. See \u201cterms and conditions\u201d.<\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>DO I HAVE TO PAY A DAMAGE DEPOSIT? <\/span><\/a><\/h4><\/div>
\n

When you check in, you have to give us 200 eur deposit in cash. It will be fully returned on your departure if no damages have been caused to the apartment or its contents. <\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>ARE THERE ANY EXTRA COSTS?<\/span><\/a><\/h4><\/div>
\n

The total amount of the reservation includes all services and taxes, except the city tax that has to be paid when you check in.<\/span><\/p>\n

BARCELONAGUEST has a cleaning service available for clients. You have to request it in advance and we will inform you about prices.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>WHEN WILL I RECEIVE MY BOOKING CONFIRMATION?<\/span><\/a><\/h4><\/div>
\n

Once you send the reservation form, you will receive a confirmation e-mail with all the details of your reservation. Please, if you do not receive it contact us as soon as possible.<\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>HOW CAN I CANCEL A RESERVATION?<\/span><\/a><\/h4><\/div>
\n

All cancellations have to be done by email. \u00a0Find our cancellation policy in \u201cterms and conditions\u201d.<\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>CAN I BOOK MORE THAN ONE APARTMENT?<\/span><\/a><\/h4><\/div>
\n

Bookings of more than one apartment cannot be made without the prior approval of Barcelonaguest management. If you want to rent more than one apartment, please contact us, and we will study your case.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2202","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/barcelonaguest.com\/en\/wp-json\/wp\/v2\/pages\/2202","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/barcelonaguest.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/barcelonaguest.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/barcelonaguest.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/barcelonaguest.com\/en\/wp-json\/wp\/v2\/comments?post=2202"}],"version-history":[{"count":6,"href":"https:\/\/barcelonaguest.com\/en\/wp-json\/wp\/v2\/pages\/2202\/revisions"}],"predecessor-version":[{"id":2863,"href":"https:\/\/barcelonaguest.com\/en\/wp-json\/wp\/v2\/pages\/2202\/revisions\/2863"}],"wp:attachment":[{"href":"https:\/\/barcelonaguest.com\/en\/wp-json\/wp\/v2\/media?parent=2202"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}